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Frequently Asked Questions

We are here to answer all your questions.


General
We strive to make the process easy and straightforward. Account setup is free. See our sign up page for a step-by-step process.
Background checks have become a matter of necessity for many reasons. Many applicants make false claims on their job applications/resumes or have been involved in criminal activity which they do not disclose.
Most prospective employers are concerned about discrepancies between what the applicant claimed and what is reported by schools, prior employers, etc. Most also watch for negative reports such as criminal history. It is wise for employers to attempt to verify anything that is important to job performance, would impact the applicant's job qualifications, or could impact the safety of the public, fellow employees, and customers.
Yes! Errors do occur in background checks. The information in a background check is created, compiled, filed, stored, retrieved, and reported by individuals who can make mistakes and computer systems that can fail to operate properly.
Employer Center
If an applicant reports an error in a background check report, the employer should:

Obtain details from the applicant about the information in dispute (including any relevant documentation), and pass the same to ProTildo.com

ProTildo.com should re-investigate the disputed item. If the re-investigation confirms the original report, the error may be at the record source (school, prior-employer, courthouse, etc.). Have the applicant contact the record source and request that the records be corrected. After the records have been corrected, ProTildo.com should again re-investigate the disputed information. Keep the applicant informed and provide the results of the re-investigation to the employer.

Note: Many background check errors reported by applicants are in reality errors or fraud on the part of the applicant. Always verify applicant claims by re-investigating the disputed information with the original record source.

Results are gathered from multiple sources and completed in seven to fourteen business days. The process may take longer because a few courts, employers, and schools are hard to contact or slow to respond. Results from these sources are usually back within a week.
India laws require that an applicant be notified about a background check. You should consult with Lawyers for guidance in your specific situation.
Legal Center
Letter of Authorization (online) is compliance form of ProTildo.com, where individual consent is required to proceed with verification.
ProTildo.com require that an applicant give online authorization/acceptance (LOA form) before we run a background check.
Reporting
Most reports are available online. We can arrange alternative methods of getting your reports if you desire.

Extra charges applicable*.

You can track results online as soon as they have been quality-checked for accuracy and completeness. Results usually begin to be available within week based on requested check.
The best thing you can do to expedite your order is to fill out all documentation completely and legibly. Not only will this increase the speed with which results are received, but it will also help ensure that the most accurate results possible are obtained. You can Chat or Call for further support.
There are no true national Criminal History Record repositories or databases. The available databases are compiled from a variety of sources and are notoriously incomplete and out of date. However, databases can be fast, powerful research tools that cover a larger geographical area. When we use a criminal database as a research tool, we verify any database hits with the proper local jurisdiction.